Amazon delivery driver caught on camera stealing packages

SAN DIEGO (KUSI) – One San Diego woman captured video of an Amazon driver delivering one package to her doorstep and then stealing another order dropped off about an hour earlier.

“You’re trusting that the people coming to your door delivering things are not coming with bad intentions,” said one San Diego woman.

This woman did not want to be identified for obvious reasons, but she also wanted to protect her family and to keep this from happening to others.

So she shared a video where you see a man dressed in regular clothes, bent over, taking a photo of a package he dropped off, as proof of delivery. He looks around for what seemed to be security cameras and picked up a larger box that was already sitting there. This was a delivery by FedEx about an hour earlier.

“We were like, ‘Oh my gosh, who is this?” said the woman. “He set a small box, which was vitamins, down on the porch, took a picture of it and then turned around and stole our box.”

After watching the video over and over again, it dawned on her and her family.

They checked their Amazon account, which showed confirmation a package was delivered just after 7:30 that night, the same time their Ring camera captured the man taking a photo of the package he delivered.

She told KUSI the Amazon delivery driver dropped off her order and stole a different one.

“Sometimes we’ll leave a package there,” said the woman. “I’ll leave it for my husband to bring in if it’s something that’s heavy, but to think that somebody who is coming, bringing you a package would then take that opportunity to steal from you is pretty concerning. It makes you think twice about ordering stuff online.”

The woman said she called San Diego Police Department to file a report Sunday night. She also called Amazon immediately.

“They took full responsibly for it because the time stamp was the exact moment the Ring had caught him,” said the woman. “There was no question that that was happening.”

The box was large and heavy, but the victim said the thief probably wasn’t too thrilled when he opened up the stolen delivery.

“I’m sure he was pretty disappointed when he found it was a 30 or 40 pound of prescription dog food, probably pretty disappointed,” said the woman.

An Amazon Spokesperson shared this statement:

“This behavior is unacceptable and does not reflect the high standards we have for delivery partners. This individual is no longer delivering Amazon packages, and we have reached out to the customer to make things right.”

The woman said Amazon gave her a credit for around $90, the price of the stolen delivery. She reached out to Chewy.Com to make another purchase, but they are sending her the prescription dog food free of charge.

Amazon explained to KUSI they’ve hired independent contractors through the Amazon Flex Program. These are people who are their own bosses. They help deliver packages around town in every day clothes and their own cars. They said these folks are thoroughly vetted through comprehensive background checks and a review of their driving record.

SDPD is looking into the case.


Categories: Local San Diego News