Consumer Call Protection Act bill passes to protect consumers from RoboCalls

SAN DIEGO (KUSI) – A big win for California consumers this week: the passage of the Consumer Call Protection Act.

It’s supposed to stop those annoying robocalls.

KUSI’s Hunter Sowards reports on how the bill will affect us all.

The bill aims to eliminate spoofing. It’s a very sinister practice where people create computer generated calls which are intended to defraud people always of their money.

A price tag costing consumers $800 million dollars in robocall-related scams in 2018 alone.  Studies show that 40% of all calls made int he US last year were a result of spoofing scams.

This bill requires telecommunication companies to enact certain software that will eliminate spoofing calls from phones. Imagine you hit one button on your computer and it sends out millions and millions of calls in one second. Now, in the state of California, telephone companies will be required to do something about them.

Beginning in January 2021, the bill requires companies to enact measures like caller ID authentication and gives law enforcement more power to protect people who are targeted.

Categories: California News