Computer outage knocks California DMV offices offline
SACRAMENTO, Calif. (AP) — More than a third of California’s Department of Motor Vehicles offices were crippled by a computer outage that lasted for several hours.
DMV spokeswoman Jessica Gonzalez blamed the outage Thursday on a “router issue.” She says about 70 of the 172 offices were unable to process driver’s license and vehicle registration matters. Driver tests and vehicle inspections were not affected.
Gonzalez says the issue was discovered when offices opened at 7 or 8 a.m., and was resolved by 10:40 a.m.
The DMV has been under scrutiny amid a rapid spike in wait times that left customers standing in line for hours. The agency also botched about 23,000 voter registrations under a new state law that allows people to update their voter registration in conjunction with their driving records.