New software will help with San Diego’s homeless

SAN DIEGO (KUSI) – There are more than 50 government and non-profit agencies engaged in working towards ending the homeless population in San Diego, but despite their efforts over the years, there are still thousands of homeless on the streets.

Without housing all the agencies can do is provide the services they need, and that too has been a challenge.

While it may seem like ending homelessness may not be possible, what is becoming possible is giving the homeless the run around to get the services they need on a daily basis.

Moris Jackson’s story from life on the streets for three years is typical of what the homeless face trying to get the services they need.

“I went to the homeless convention at Civic Center, and they told me, my name from when I put in from Section 8, that they put it on the back of the list because they weren’t able to contact me,” said Jackson.

There are more than 8,000 homeless in San Diego, and the myriad of agencies to help the the homeless seem more in competition than cooperation.

Previous, and some current elected officials and civil leaders continue to talk of ending homelessness but the Faulconer administration will concentrate on providing services.

“We reallocated our homeless funding to better connect homeless individuals and families with the services that they need, and deserve,” said the mayor.

Services include job training, health care, housing, mental health services, and substance abuse programs.

The homeless have had a tough time because the service providers use different systems to track and coordinate services.

The solution is quite simple, get everybody on the same system.

The city will provide the agencies with a single information management system.

“That means when somebody comes to us we’re using the same tools to understand their needs, and we’re able to look up, in real time, the resources that are there to meet those needs,” said Bill Bolstan from Father Joe’s Villages.

The new management system is essentially a software that will cost $400,000, and will come from the $2.1 million the city has budgeted for homeless services.

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