Where were officials during water main break in the Birdland area?

SAN DIEGO (KUSI) – There was a lot of water, but no a lot of officials or city leaders at the scene of a water main break in the Birdland area Wednesday afternoon.

For hours, people and dogs floated and trudged through water.

Police kept more people from heading into the muck, but no one got them out.

With no drain near by, the water kept coming and coming for two hours non-stop towards Samantha’s home.

Another resident, Alexis, lost her baby pictures of her and her sister, her parents, and tools were all ruined.

As the clean up and repairs begin and are expected to last into the late hours of the night, the question remains, where were all the officials for two hours when the area was completely under water?

The mayor office said to talk to the water department.

Scott Sherman’s office said he is monitoring the situation.

The Red Cross said they were not called, but were at the scene. Some families hadn’t eaten and needed places to sleep, and didn’t know where to turn.

The mayor did have a representative in the neighborhood handing out business cards. If people call Thursday about property damage, they will be directed to the risk management department.

The mayor office said they were bringing in water trucks for those apartments.

The scene, at its height, seemed out of control.

There will be another water main break, it’s just a matter of when.